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Vinod Menon
Vinod Menon, Customer Service
Category: Smartphones
Satisfied Customers: 369
Experience:  Experience in supporting and using smartphones.
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My iPhone 5 will no longer pick up my home wifi.It keeps

Customer Question

My iPhone 5 will no longer pick up my home wifi.It keeps asking for the password ***** won't accept it even though I know it's correct.I've tried switching phone off and back on and I've done a reset but it hasn't workec
Submitted: 1 year ago.
Category: Smartphones
Expert:  Viet-Smartphone Tech replied 1 year ago.

Hi,

I'm sorry about the issue. Do you know how to check / confirm your wi-fi/wireless password/key?

What is the model of your Internet/wireless modem/router device?

Do you have a laptop/wireless computer that is currently able to connected via wireless? If so, does it have Windows xp, vista, or 7, 8, or Mac?

Please reply at the box below. Thank you.