First, let’s attempt resolving this issue with your Apple device by trying a hard reset, then proceed from there if that does not resolve the problem:
Disconnect the device from it's cord, if plugged in.
Press and hold your Sleep/Wake button (on the top) and Home button (on the front) together for around 10 seconds.
When the Apple logo appears, release both buttons.
The next thing you should see after the Apple logo is the home screen a few minutes later.
If the above does not work, plug it straight into a power outlet and try again.
Great, glad to hear it!
If the current question has been answered to your satisfaction, please remember to rate me accordingly when you get a moment.
Please feel free to request me again when you come back to ask another question. Insert “For John T. F. only” in your initial question and you can, also, submit new questions directly via the following page: