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Freddy M.
Freddy M., Customer Service
Category: Smartphones
Satisfied Customers: 18398
Experience:  Years of experience
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Can a JVM error 517 be fixed without losing all the data

Customer Question

Can a JVM error 517 be fixed without losing all the data
Submitted: 1 year ago.
Category: Smartphones
Expert:  Freddy M. replied 1 year ago.

Hello my name is***** do not rate until we are finished. I look forward to assisting and am very sorry to hear that you are having this problem. I want to warn you that it is possible you will need to replace a part in order to fix this. There are a few different things that can cause this and a couple different parts so we would need to troubleshoot to find out for sure. Unfortunately no this error normally means it is "bricked" for lack of a better word. If you have a warranty on it you would actually want to get the entire thing replaced as they are going to need to completely reinstall the operating system to fix this. If you have any questions at all reply and let me know. If not please don’t forget to leave a positive rating by clicking the stars/smileys for my help - it is greatly appreciated. Please note you are rating me only not this site or your JVM.