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Vinod Menon
Vinod Menon, Customer Service
Category: Smartphones
Satisfied Customers: 371
Experience:  Experience in supporting and using smartphones.
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My wife has a new I phone 6 that lables all outgoing

Customer Question

My wife has a new I phone 6 that lables all outgoing communications as coming from my I phone 5 id rather than her ID. How do I change her ID to read her proper ID
Submitted: 1 year ago.
Category: Smartphones
Expert:  Techie_Ben replied 1 year ago.

Thank you for the question. All you should need to do to fix this is the following:

Go to Settings -> Messages -> Send & Receive

Make sure "Start New Conversations From" only has her phone number selected as well as any ID's associated with her account rather than yours. If it does not have her ID's,tap the Apple ID at the top of the same screen and select "Sign Out", then sign in with her own Apple ID.

Please let me know if you have any questions and I will be happy to assist further. Thanks again!