Smartphone Questions? Ask A Smartphone Technician for Answers
ok, your Apple ID is your iCloud account.
So what you have to do is sign into it and then change the primary email address which sets this
To do this
Let me know if you can complete this process please, as I know you had issues with your email account but was not sure if you could not sign in at all to do this.
Please let me know.
you did create a new one, which has created the issue.
Can you sign into the new one you created?
ok, you are going to have to change that email address to something else (make a temp email account here)
Then go into the other account and set the email address.
The new one you do not want, you need to change the email address.
So that on the one you DO want you can set the new Email address.
You can only use an email address for ONE Apple ID
I will be, but just change the Email address on this NEW one, so you can set the new email adress on your OLD Apple ID
I can also do these steps for you, and have made a request via Additional Services. This is optional, and if you choose to do this, I can, with your permission, remote into your computer while you watch and do all these steps (and deal with any problems that arise during them) for you. Or if you do not choose to take this service, we can continue here. This is no problem at all. Just let me know please.