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Ashik
Ashik, Smartphone Tech
Category: Smartphones
Satisfied Customers: 10737
Experience:  Experience with iPhone and other Smartphones
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I tried to update my i phone and it is stuck on"slide to

Customer Question

i tried to update my i phone and it is stuck on"slide to upgrade" but will not let me slide it. I think i have a
4s
Submitted: 1 year ago.
Category: Smartphones
Expert:  Ashik replied 1 year ago.

Hi and Welcome. My Name is ***** ***** I look forward to assisting you today with your question.

That update has corrupted the firmware of your iPhone. Your only option is to force-restore the iPhone to factory settings through iTunes by putting it to DFU (Device Firmware Upgrade) mode, which will erase everything from it.

But if you've backed up your iPhone to iTunes on your computer or iCloud, then you can restore all your data back after restoring your iPhone from iTunes/iCloud. You can also redownload all your past purchases for free using the same account.

Follow the steps below to restore your iPhone by putting it to DFU Mode.

Connect the iPhone to your computer with the USB Cable.

Open iTunes application on your computer.

On your iPhone press and hold the Home button and the Power button at the same time.

After EXACTLY 8 seconds release the Power button. Continue holding the home button until your iTunes shows a message telling you that it has detected an iPhone in recovery mode.

Click OK or Restore

Note : Put it to DFU Mode while connected to computer and also in DFU Mode your iPhone will remain blank and will be unresponsive. It is normal. Timing is critical when you put it to DFU Mode. So keep trying until it goes to DFU Mode. And it will take a while to restore it.

Please let me know if that didn't work, so I will continue to help you until we fix the problem

Expert:  Ashik replied 1 year ago.

Hi there, I'm just checking. How is it going ?