How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Viet-Smartphone Tech Your Own Question

Viet-Smartphone Tech
Viet-Smartphone Tech, Technician
Category: Smartphones
Satisfied Customers: 35264
Experience:  Troubleshoot issues with smartphones.
30037186
Type Your Smartphones Question Here...
Viet-Smartphone Tech is online now
A new question is answered every 9 seconds

I attempted to transfer my iPhone 5 photos to my computer,

Customer Question

I attempted to transfer my iPhone 5 photos to my computer, and only the latest photos showed in the DCIM folder when opened. Why aren't all photos showing in the iphone DCIM folder. How do I get them all transferred?
Thank you, Nell
Submitted: 1 year ago.
Category: Smartphones
Expert:  Viet-Smartphone Tech replied 1 year ago.

Hi,

I'm sorry about the issue. Do you have windows xp, vista, or 7, or 8, or mac computer?

Are these all the pictures you've taken using the phone's camera?

So you connect the iPhone to the computer, then open the iPhone icon on the computer, then open the DCIM folder, then open each subfolder there, and you only see new pictures?

Please reply at the box below. Thank you,