How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Josh Your Own Question

Josh
Josh, Technician
Category: Smartphones
Satisfied Customers: 16050
Experience:  Smartphone support
50836188
Type Your Smartphones Question Here...
Josh is online now
A new question is answered every 9 seconds

Phone dropped in water, worked couple seconds while getting

Customer Question

phone dropped in water, worked for a couple seconds while getting dried after just being dried. Turned it on got an apple logo and it tried booting up... and then reset and tried again and did that for about 30 seconds and now it wont turn back on no matter what i do. Iv taken the motherbaord out and cleaned it and iv done everything.
Submitted: 1 year ago.
Category: Smartphones
Expert:  Josh replied 1 year ago.

Hi!

Since iPhones are not covered under any warranty for water damage, the only thing you can really try is submerging the iPhone in white rice for 24-48 hours.

During that period please do not take the phone out or try to use it. (Make sure it is powered off) Once the time has elapsed, turn the iPhone on and see if it is any better.