How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Josh Your Own Question
Josh
Josh, Technician
Category: Smartphones
Satisfied Customers: 18431
Experience:  Smartphone support
50836188
Type Your Smartphones Question Here...
Josh is online now
A new question is answered every 9 seconds

I have a kyocera hydro life and i dropped it in a pool the

Customer Question

i have a kyocera hydro life and i dropped it in a pool the screen is still on but its vey dark i have to have a flashlight to see the screen what do you think the problem is
Submitted: 1 year ago.
Category: Smartphones
Expert:  Josh replied 1 year ago.
Hi! The issue is that the moisture is inside of the phone and causing the hardware damage. The only thing you can really try is submerging the phone in white rice for 24-48 hours.During that period please do not take the phone out or try to use it. (Make sure it is powered off) Once the time has elapsed, turn the phone on and see if it is any better.