How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Randy Your Own Question

Randy
Randy, Customer Service
Category: Smartphones
Satisfied Customers: 9265
Experience:  Expert in service and repair of all Smartphones.
62741268
Type Your Smartphones Question Here...
Randy is online now
A new question is answered every 9 seconds

Have a AH-150 and my iPhone 6 plus is not discovering the headset.

Customer Question

Have a AH-150 and my iPhone 6 plus is not discovering the headset. It will not pair up. Followed instructions and no go. What am I doing wrong?
Submitted: 1 year ago.
Category: Smartphones
Expert:  Randy replied 1 year ago.
Hi,
My name is Randy.
I will assist you.
Try this please on your iphone >Step 1:
Tap Settings.
Step 2:
Tap General.
Step 3:
Scroll down to the bottom of the page and tap Reset.
Step 4:
Tap Reset Network Settings.
Step 5:
You will get a prompt warning you that this option will delete all network settings and return them to factory default settings. Tap Reset to continue.
Step 6:
Wait while your iPhone resets its network settings.
Then on the headset>
Press and hold the Control button for approx. 5 seconds and longer.
• A beeping sound will be emitted and the red and blue LED
indicators will light up simultaneously for approx. 1 second.
• The power then switches to a standby status, and the Bluetooth
function switches off.
Then try the pairing again,
* You now need to activate Bluetooth on your phone, and use your phone's Bluetooth menu to search for devices.
1. On the iPhone Select Settings.
2. Select General.
3. Select Bluetooth.
.
1 With the headphones’
Bluetooth function off,
press and hold the Control
button for approx. 4
seconds.
• The red and blue LED indicators
will alternately flash, and the
headphones will enter pairing
standby mode.
• While the battery is being
charged, the Bluetooth function
does not work (vpage  4
“Turning Bluetooth Wireless
Connectivity On”).
2 Initiate pairing procedures on the Bluetooth device
to be connected, and search for the headphones.
• 4. Wait for your phone to search for devices, then select your headset device from the list.
5. If you are prompted for a PIN, enter 0000 (four zeros).
6. Select Connect.
• The blue LED indicator will light up for approx. 5 seconds
when pairing has been completed