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Richard
Richard, Smartphone Specialist
Category: Smartphones
Satisfied Customers: 31122
Experience:  Extensive Smartphone Issue Resolvement
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My grandson was playing with my phone now my texting isnt in

Customer Question

my grandson was playing with my phone now my texting isnt in conversation mode all my texts are at the top whoever i text is at bottom. called company they havent been able to help. any ideas
Submitted: 1 year ago.
Category: Smartphones
Expert:  Richard replied 1 year ago.
Thank you for your question, my name is ***** ***** I look forward to assisting you.
Please note, click on Reply to Expert to reply to me, a rating is only needed when we are finished.
Can you tell me the model ZTE you have please?
Thank you
Customer: replied 1 year ago.

grand max x+ model nbumber z987

Expert:  Richard replied 1 year ago.
Thanks
when in messaging, tap on the three dots which takes you to settings and you can then switch to conversation mode again.
Let me know the results please
Customer: replied 1 year ago.

i dont see where it says that i got into settings but didnt see that

mine dont ask what mode

Expert:  Richard replied 1 year ago.
ok, it can change per firmware.
What options are you getting within settings Susan?
Customer: replied 1 year ago.

in settings on message it has SMS enabled in storage delete old messages, text message limit, multimedia message in text sms messages manage SIM card message, service center, mulitamedia

group message auto retrive in display

Expert:  Richard replied 1 year ago.
ok, I am not sure your referring then to conversation mode.
You said all your text where at the top and yours at the bottom, how did it display before?