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Ask Viet-Smartphone Tech Your Own Question

Viet-Smartphone Tech
Viet-Smartphone Tech, Technician
Category: Smartphones
Satisfied Customers: 35232
Experience:  Troubleshoot issues with smartphones.
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I just discovered my I-Phone won't ring. When I called it

Customer Question

I just discovered my I-Phone won't ring. When I called it from my house phone, my I-Phone went straight to voice mail.
Submitted: 1 year ago.
Category: Smartphones
Expert:  Viet-Smartphone Tech replied 1 year ago.
Hello! Thank you for your question. I will be assisting you today.
I'm sorry about the issue. What's your iPhone model, such as iPhone 4, iPhone 5, iPhone 6, etc.? Was there any recent update or change that may have caused this issue?
Please try the following fix:
- Go to Settings app icon
, then scroll down, then tap on the option Do Not Disturb
, then turn off items: Manual and Scheduled.
, then see if your phone rings now.
- If needed, go to Settings, then scroll down, then tap on the option Phone, then turn Off the option Call Forwarding.
- If needed, press and hold the Power On/Off button, then slide to power off, then turn it back on and check.
When you are available, please reply back at the box below to continue. Thank you,