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Randy
Randy, Customer Service
Category: Smartphones
Satisfied Customers: 9266
Experience:  Expert in service and repair of all Smartphones.
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Can you track a text message that was sent to your i-phone

Customer Question

Can you track a text message that was sent to your i-phone and deleted? How can we retrieve this text message?
Submitted: 1 year ago.
Category: Smartphones
Expert:  Randy replied 1 year ago.
Hi, my name is ***** ***** certified professional with over 10 years experience. I will be glad to assist you with this.
Yes, you can do that through your cellular provider. Your cellular provider will keep a record of your text messages, and you are entitled to access them. You can log in to your account online and view the number that sent the message. If you had icloud enabled there may be a copy backed up on your iCloud account.
1. Login to https://icloud.com with your Apple ID and password
2. Click on Text Messages (if it isn't there your messages haven't been backed up).
3. If it is there searched the messages to find the ones you need.
4. Now go to your iPhone and choose Settings, iCloud on your iPhone.
5. Turn off Text Messages (or ensure it is turned off). I know this sounds counter-intuitive but stay with me people.
6. You'll see a pop-up. Select: 'Keep on My iPhone'.
7. Now turn back on text messages.
8. Tap 'Merge', and wait. After a few minutes the deleted text messages should appear back on your iPhone.
Please let me know if you need any other assistance.
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Thank you very much!