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Vinod Menon
Vinod Menon, Customer Service
Category: Smartphones
Satisfied Customers: 2834
Experience:  Experience in supporting and using smartphones.
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My iphone battery goes flat in about 4 hours...what can I

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My iphone battery goes flat in about 4 hours...what can I do?
Hi,

Sorry to hear that your iphone battery is draining too fast...:(

Unfortunately, it seems to be a battery issue and therefore, the battery or the iphone might need a replacement.

We can try some troubleshooting before that.

1. Try a reset. Press and hold the power button and the home button together until you see an apple logo.

2. If that does not resolve the issue, reset all settings. Go to settings > general > reset > reset all settings. This will remove only the settings and no content will be deleted.

3. Restore the iphone. Open itunes in the computer and connect the iphone. Your iphone name would be listed in itunes. click on the iphone name and you will find the restore button. After the restore, you will have two options - restore from backup and set up as new.
Try the restore from backup (this will bring back all the contents). If that does not work, restore it again, and this time set it up as new (unfortunately, this will wipe everything off the iphone). But you can get all your purchases back as they are all safe in itunes and icloud.

If none of the above works, sorry to say, your iphone/battery needs a replacement. You can either take it into any apple store nearby or call apple care to set up the repair/replacement.

If your iphone is under warranty, you will get a free replacement, provided there is no water/physical damage.

You can find the apple tech support phone number from here

http://support.apple.com/kb/HE57

Hope this helps. Let me know if you find any difficulty.

Thank You
Vinod
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