My 3GS iphone is starting to act crazy. The voice control comes on for no reason. When I try to change between aps the button no longer works. Is there anything I can do
Turning it off and restarting it.
Hi and welcome to JustAnswer. My Name is XXXXX XXX I look forward to assisting you today with your question.
Before we start, please remember these things. It may take more than one step/answer to solve a problem. So If my answers don’t work or if you are not satisfied, please don’t Rate my answer bad/negatively (First two left Stars/Faces/Ratings are Negatives) but please Reply back to me by clicking the “Continue Conversation” or “Reply” button. Remember, only Rate answer after you are 100% Satisfied.
Let me know if that didn't work, so we can continue troubleshooting. Don't Rate my answer until you are satisfied.
I did what you said and the voice over was already turned off. I am really having trouble being able to switch from ap to ap because the button does not seem to work properly. The voice control is still coming on all the time and I have to hit cancel but then it just comes on again.
Do you have iTunes installed on your computer ?
Yes I do
Connect your iPhone to your computer and open iTunes. In iTunes, select your iPhone under Devices list. In the Summary pane, click Configure Universal Access in the Options section.
Attachments are only available to registered users.
If resetting doesn't worked, then restore your iPhone from there.
Are you getting my answers they are not showing once I hit the REPLY button
No, can you repost them again ?
Confiugre universal access in itunes is set on NEITHER. I did turn off phone hitting bot home and power. However, once I turn it back on the voice control still keeps coming up and I still cannot switch between aps using home between aps.
That is strange. In your iPhone, goto Settings and tap General. Tap Reset. Tap Reset All Settings. If that didn't work, then restore your iPhone from iTunes. Please let me know how it goes..
I cannot get to Settings by hitting the home button. It does not work at all. I am stuck in messages.
Can you reset your iPhone again ? If nothing is working, then Restore your iPhone from iTunes on your computer.
I am restoring my iphone from iTunes. I certainly hope I do not lose everything. It is taking a while
You won't lose anything if you already synced your iPhone with iTunes. iTunes should have backup of your iPhone.
It is about 1/2 way done it looks like.
Let it complete..
I did restore and it looked like it was working nd loading on phone and in itunes on computer. However, now on phone it shows the itunes plug in and on the computer itunes it had this message....Itunes has detected an iphone in recovery mode. You must restore this iphone before it can be used with Itunes. I already had restored it. What now?
Restore it one more time...
I restored again and it shows the same thing as before
After restoring does your computer says it restored successfully ?Can you please try to restore from different computer ?
No it does not say anything. I don't have another computer.
It is supposed to give you two options; Restore From Backup and Setup it as new iPhone
Put your iPhone to DFU (Device Firmware Upgrade) Mode and restore it from iTunes. Follow the steps below to put your iPhone to DFU Mode;
Note : Put it to DFU Mode while connected to computer and also in DFU Mode your iPhone will remain blank.
OK but it is just the same as before. I am restoring it again for the 4th time.
I'm afraid this is a hardware problem. This is something we can't fix in online. Since Restoring doesn't worked, you will have to take it to the Apple Store to get it fixed. I'm sorry I couldn't solve your problem...
If you are not satisfied, please don't rate my answer bad (1 or 2 ratings are Negative). If you are not satisfied, you can close this page without rating. And you can contact firstname.lastname@example.org for refund
thank you for trying. But something is definitely wrong.
Is there any way you can restore it from different computer?
No it is not my computer. I talked with Apple and they said it was a hardware issue especially since the home button absolutely does not work. I am going to get a new phone.
Yes, it is a hardware problem. Sorry I couldn't solve your problem