How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Joe Your Own Question

Joe, Technician
Category: Smartphones
Satisfied Customers: 6810
Experience:  IPhone Technician Electronics
Type Your Smartphones Question Here...
Joe is online now
A new question is answered every 9 seconds

my nokia C3 touch screen is not working. If I take the battery

Resolved Question:

my nokia C3 touch screen is not working. If I take the battery out and leave it a while it goes ok for a short time but always recurs.
Submitted: 2 years ago.
Category: Smartphones
Expert:  Joe replied 2 years ago.


Thank you for using, my name is XXXXX XXXXX I will be glad to assist you with your concern today.

When did you purchase the phone?



Customer: replied 2 years ago.


I ordered it on June 5th 2011.



Expert:  Joe replied 2 years ago.

The first and only thing you can try is a reset/master reset/restore. And or remove and replace the battery as well if able to, if the problem remains then contact your service provider if purchased through them (not the manufacture of the phone) and tell them you need it replaced/repaired under the manufactures warranty, not insurance, you have to make that very clear. So long as you are not the reason it broke then it should be covered under warranty and they usually ship you out a brand new or refurb and then you mail the old defective one back to them.

There is a menu for screen calibration that you can attempt to use before it becomes no longer responsive however again I doubt that will have any effect on this problem.

If you need any further assistance just let me know.



only rate my answer with 3 stars or more this is the only way I get paid for
services I have provided you. BONUSES are appreciated. If you feel you need to
leave a 1-2 star please instead reply back to me via the reply to expert
button. The first two rating faces are negative feedback the next three after
the first two are positive and only for those 3 do I get paid for my work. If
for any reason you are not satisfied please reply back to me for further
assistance to which I will be glad to help you. Please also note that while I
try very hard to correct the problem online for you, however not all problems
can be fixed in this way. The deposit you placed when you opened the question
is only a deposit and does not pay for my services until you click accept or
one of the smile faces then I get paid for helping you. If you have any
problems for any reason please reply back and let me know.

Thanks for using justanswer / and have a
great day!

Joe, Technician
Category: Smartphones
Satisfied Customers: 6810
Experience: IPhone Technician Electronics
Joe and other Smartphones Specialists are ready to help you

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
< Last | Next >
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex Los Angeles, CA
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP Hesperia, CA
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin Kernersville, NC
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther Woodstock, NY
  • Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know. Robin Elkton, Maryland
  • He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here. Diane Dallas, TX

Meet The Experts:

  • Ashik

    Smartphone Tech

    Satisfied Customers:

    Experience with iPhone and other Smartphones
< Last | Next >
  • Ashik's Avatar


    Smartphone Tech

    Satisfied Customers:

    Experience with iPhone and other Smartphones
  • Vinod Menon's Avatar

    Vinod Menon

    Customer Service

    Satisfied Customers:

    Experience in supporting and using smartphones.
  • John T. F.'s Avatar

    John T. F.

    Mac Druid

    Satisfied Customers:

    20+Yrs in the computer/electronics service industry
  • Kriptokrit's Avatar


    Smartphone Tech.

    Satisfied Customers:

    Over 6 years of experience in Electronics support service.
  • James's Avatar


    Sr. Smartphone Expert

    Satisfied Customers:

    Vast experience supporting and servicing smartphones, including IOS, Symbian and Android.
  • Waitongu2's Avatar



    Satisfied Customers:

    Android Root, Custom ROM applications, Blackberry platform, iPhone, tablets, PDA
  • Brandon M.'s Avatar

    Brandon M.


    Satisfied Customers:

    Setup, manage and service over 50 smartphones for a local law firm including Androids, iPhones and Blackberries
Chat Now With A Technician
Owner Kingsland Auto & Marine Services
72 Satisfied Customers
IPhone Technician Electronics