Login|Contact Us
Question and Answer

Smartphones

Ask a Smartphones Question, Get an Answer ASAP!

  • Ask A Question
  • Browse Answers
  • Meet The Experts
  • How JustAnswer Works

Apple ipone 4 sim not valid

 

Customer Question

I bought an iphone from a friend who bought it from Apple store and says it is unlocked, but it tells me my sim is not valid. My carrier has checked and their is nothing wrong with my sim? It is an iphone 4.

 



Already Tried:
rung my carrier, 3 times. I can't even get to the setup screen

Submitted: 347 days and 4 hours ago.
Category: Smartphones
Value: AU$56
Status: CLOSED
Picture
Expert:  Nick821702 replied346 days and 21 hours ago.

Hi and welcomed to JustAnswer.com,

My name isXXXXX will assist you with your iPhone issues.

Who is your carrier?

Is your SIM working with another phone?

The iphone 4 you just bought, you can test if it is unlock by going to a phone store and ask to test with another SIM card. Test Optus and Vodaphone. If the phone is UNLOCKED, it should work for any SIM card. This is highly recommended.

Please let me know if you have any questions or concerns.

Picture
Expert:  Nick821702 replied344 days and 9 hours ago.

Tanya,

Please let me know if you still need help.

Thanks and have a great day!

Customer replied344 days and 7 hours ago.

I have sorted it out thanks very much for your help.

Picture
Expert:  Nick821702 replied344 days and 7 hours ago.

You are welcomed.

If you need to refund, please click on the following link:

http://www.justanswer.com/refund/refund-1-2/refund.aspx

Accepted Answer

Picture
Expert:  Nick821702 replied342 days and 11 hours ago.

Tanya,

Please let me know if you need any help with your iphone.

Thanks and have a great day!

Expert TypePhones Specialist
Category: Smartphones
Pos. Feedback: 89.0 %
Accepts: 159
Answered: 7/10/2012

Experience: SmartPhones Specialist

Ask this Expert a Question >
 
Tweet

6 Technicians are Online Right Now

Ask Your Question Now
Ask A Technician
Type Your Smartphones Question Here...
characters left:

Top Smartphones Experts

See More Technicians

In The News

Nbc
Washington Post
New York Times
Cnn
Learn More

How It Works

  • Ask an Expert
  • Get a Professional Answer
  • Ask Followup Questions
  • 100% Satisfaction Guarantee
Learn More

Ask a Technician

Get a Professional Answer. 100% Satisfaction Guaranteed.
123 Technicians are Online Now
Type Your Smartphones Question Here...
characters left:
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.
Truste
Contact Us | Terms of Service | Privacy & Security | About Us | Our Network
© 2003-2013 JustAnswer LLC
  • Pearl.com
  • JustAnswer UK
  • JustAnswer Germany
  • JustAnswer Spanish
  • JustAnswer Japan