Its an iphone4. I have a pc with itunes though I can't remember my password XXXXX I think I changed it when I got this phone.
My prior account was a company account in the name of SOVA. I have kept the same number.
I'll try to do the back up now.
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I have downloaded itunes again t update it but it doesn't have "devices" down the left hand side. It has music and store and share etc but no devices so don't know where to go from here.
I've changed my password XXXXX itunes though weirdly they sent their reply on how to change it to a friend of mine who fortunatley was working on her computer and forwarded it to me. She's since received it again and it didn't come to me at all. This is getting creepy!