I have a Samsung SPH on Boost Mobile prepaid and I just downloaded an app for online radio over the phone, but I can't hear any sound.
Hi there and welcomeIt can be that the APP only directs the sound to the Headphone Jack as some apps do this.Can you connect headphones to the phone and check this please.If it still does not work on the head phones, please tell me the name of the App.Thank You
Not happy with your answer. Headphones do not work. Soft reset does not work
ok, but can you please tell me the name of the App you are using?
Knon radio for android
Thank you,There are two types of volume, one for ringing and one for application sounds.Just to be sure, as the App is loaded and playing radio, can I check that you are then increasing the volume please as this will increase it for the App.If you have done this, please let me know
Downloaded audiomanager, media volume set to max
ok, can you go to Settings, Applications, Manage ApplicationsMake sure All is selected, so all Apps are listed.Look for Knon radio, press on it and select clear dataThen run the app and tell me please if it is playing correctlyIf not, please let me know
Extensive Smartphone Issue Resolvement