my phone is stuck on a silent ring and wont illuminate or do anything else
tried to turn it off or open anything
Hello, thanks for your question. My name is XXXXX XXXXX X look forward to assisting you today and providing you the with best answer possible. I am sorry to hear this happened to your phone. I will do my best to help you get it working again. I will need the brand name and model number please.
it just sits there dark and buzzes like its ringing and doesn't respond to plugging it in, or turning it off, or any attempt to open anything.
Okay, there are a couple of options we can try to get it going again. I will need the brand name and model number please.
i phone 4 model A1349
Thanks Charles,This is usually just a glitch in the software and the iPhone needs to reboot, lets try and force a reboot first. Hold the Power button and the Home button down at the same time until the Apple logo appears, then release the buttons and allow your iPhone to reboot, then it will be ready for use again. I hope that this has helped you to correct the problem, If not , I will be glad to provide another solution. ..Remember, if for any reason you’re unsatisfied, we can continue our conversation until you’ve received the information you’re looking for. If I haven’t answered your question, please let me know and I’ll be happy to answer any other follow-up questions you might have.
Expert in service and repair of all Smartphones.
thanks that worked
Thats great! Your welcome!