Hello! My name is XXXX, X self-employed tech, and I'm offering my time in good faith today to provide advice and information.

First, we have a new rating system on the site, please do not rate this answer if this does not work or if you need more information. If so just reply to me rather than clicking a rating. If it does work and you are 100% satisfied with the accuracy of my answer then please by all means click the appropriate face to rate it. Please rate only my personal service and NOT other factors outside my control (defective hardware, lost passwords, the website, etc...).

You should be able to reset your password XXXXX the site: http://iforgot.apple.com/

* IF YOU FORGOT THE APPLE ID ITSELF: If you go to http://iforgot.apple.com/ you will see an option on the right side of the page labeled "Forgot your Apple ID?". If you click this, it will ask for some rather simple information that you should know as the owner of the account ( first name, last name, current email address plus the ability to enter additional email addresses if it has changed since you created the Apple ID).

Once you have the Apple ID and have reset the password, test out that it is working properly by signing into the Apple ID management site:
https://appleid.apple.com/ (Click "Manage Your Account")

If you have successfully reset your password XXX still can not log in, you may have another issue. In this case, you will have to contact Apple via their Express Lane customer service feature to ask them to investigate the reason for your disabled account:

https://expresslane.apple.com/

Choose the correct category and issue as prompted by the service above and you will eventually reach a web form where Apple promises to respond within 24 hours.

Please note: I can give advice and information only, not successful access to your account. The responsibility of reactivating your account lays entirely between you and Apple due to security reasons.

If you would like any additional information or have more questions please don’t hesitate to ask!

Please remember to only rate my answer when you are 100% satisfied that your question has been answered. IF you feel the need to click either of the first two ratings ("Helped a little" or "I expected more"), please stop and reply to me with the issue you have. I will be happy to continue further and do everything I can to provide you with the service you seek.

Thank you and good luck,
John