photos that i have taken on lg p970 keep disappearing when i take some more and i cannot recover them, it is making the camera useless. is there any way i can stop it from deleting them please
Already Tried: connected to computer but they are not there. My husband and daughter who have the same phone are having the same problem
Hello my name isXXXXX look forward to assisting you today with your question and providing the best answer possible. If you run out of memory the Camera will delete the oldest picture in order to save the newest one. To fix this using a miniSD memory card should give it more storage space and stop this from happening. If you already have a miniSD card in the phone take a picture and then hold your finger on the picture and choose the save option. Please remember to only rate my answer when you are 100% satisfied. IF you feel the need to click either "Helped a little" or "I expected more" (both of these rate my help negatively and not the site or the solution only my help), please stop and reply to me via the REPLY or CONTINUE CONVERSATION button with the issue you have. I will be happy to continue further and do everything I can to provide you with the service you seek. Thank you,Freddy
Hithank you for your reply, I have tried this but my phone does not come up with a save option, only share, set as or rename. Is there another way to tell the phone where to save photos?Mandie
Unfortunately if it is giving you those options it is already saved. On the phone open gallery and look through it are all the photos there?
At the moment Yes
Ok take a few more and see if any get deleted from the gallery do not check on the computer.
None deleted - they are all there, just had a thought, earlier today I changed the mini sd card from a 32g one to an 8g one - could this have anything to do with it, is 32g too big?
This phone is able to work with up to 32GB Mini SD cards but the one that you had may have gotten corrupted. Formatting the card itself would fix that if that were the case however anything on it will get erased so back it up first. To format it with the phone put it in the phone then open the menu and go to settings. Go to storage and then choose the SD card. After that tap on format SD card. Once it's formatted with the phone test it again. If the same thing happens the card itself may be failing or damaged since the 8GB one is working correctly. Please remember to only rate my answer when you are 100% satisfied. IF you feel the need to click either "Helped a little" or "I expected more" (both of these rate my help negatively and not the site or the solution only my help), please stop and reply to me via the REPLY or CONTINUE CONVERSATION button with the issue you have. I will be happy to continue further and do everything I can to provide you with the service you seek. Thank you,Freddy
Experience: Years of experience
I have gone to setttings but it doesn't say format, only erase sd card - is that what I should do?
Formatting/Erasing on the phone is the same thing. It erases everything even tiny fragments of left over files.
Thanks for your help, just backed up the card but it was having problems with some of the files so looks as if it is corrupted, I'll format it anyway and if it doesn't work I'll stick with the 8g. I'll pass on the info to husband and daughter and hopefully they will be sorted too.Thanks again
Your welcome and I hope you have a wonderful day. Please remember to only rate my answer when you are 100% satisfied. IF you feel the need to click either "Helped a little" or "I expected more" (both of these rate my help negatively and not the site or the solution only my help), please stop and reply to me via the REPLY or CONTINUE CONVERSATION button with the issue you have. I will be happy to continue further and do everything I can to provide you with the service you seek. Thank you,Freddy