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My iphone just stopped working. Had power 2 hours ago. Totally

 

Customer Question

My iphone just stopped working. Had power 2 hours ago. Totally black, even plugged in. Is there a reset button?

 



Already Tried:
Pressing the only 2 buttons I can...

Submitted: 289 days and 16 hours ago.
Category: Smartphones
Value: $54
Status: CLOSED

Accepted Answer

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Expert:  Randy replied 289 days and 16 hours ago.

Hello, thanks for your question. My name is XXXXX XXXXX X look forward to assisting you today and providing you the with best answer possible.
I am sorry this happened to your iPhone. I will do my best to help you get it working again. This is usually a glitch in the software and the iPhone needs to reboot. Please try this first, hold the power button and the home button down until the Apple logo appears then release the buttons and allow the iPhone to reboot.

Expert TypeCustomer Service
Category: Smartphones
Pos. Feedback: 88.4 %
Accepts: 458
Answered: 6/20/2012

Experience: Expert in service and repair of all Smartphones.

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