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RichieMe, Smartphone Specialist
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Download All Incoming And Outgoing Text Messages From My Sgh-a797

Resolved Question:

Download All Incoming And Outgoing Text Messages From My Sgh-a797 To My Macbookpro - I do not have a dataplan and would have to use BlueTooth or the charging cable.
(I finally figured out how to use the Samsung Flight, iirc, to take quick pictures and put them on my computer for regular email. Now, I would like to learn how to download all my text messages to free up space - without just using the MacBook's camera to sequentially take pictures of them all, one by one.)

Submitted: 12 months ago via HelpOwl.
Category: Smartphones
Expert:  RichieMe replied 12 months ago.


RichieMe :

Hi there and welcome

RichieMe :

Samsung have a program called PC Studio that does this, but the down point is it only runs on a Windows based computer

RichieMe :

There are a number of other "home" written tools from developers to also do this

RichieMe :

But I am sorry, they are also made for windows computers

RichieMe :

If you are able to get hold of a windows computer, then what you wish to do will be very possible.

RichieMe :

With the MAC it will not be sorry

RichieMe :

I am aware this is not the results you would like, and emphasis with you.

If there was a way to get this working, I would happily tell you.

Before you give your rating I ask please that you note you are rating my service to you and receiving information on what the problem is and what needs to be done to solve this, not the end result.

Of course, if you need any additional information, please do not hesitate to let me know.

Thank you and all the best

Customer :

Um, I have tried this: https://www.google.com/search?ie=UTF-8&oe=UTF-8&sourceid=navclient&gfns=1&q=SGH-A797+download+mes sages#hl=en&sclient=psy-ab&q=How+do+I+download+SGH-A797+text+messages%3F&oq=How+do+I+download+SGH-A797+text+messages%3F&aq=f&aqi=&aql=&gs_l=serp.3...9990.20005.0.20195.32.30.0.0.0.11.1247.6992.0j18j9j1j7-1.29.0...0.0.jKsfazCefJc&pbx=1&bav=on.2,or.r_gc.r_pw.r_qf.,cf.osb&fp=14b1270153d48b6c&biw=1476&bih=613 and https://www.g oogle.com/search?ie=UTF-8&oe=UTF-8&sourceid=navclient&gfns=1&q=SGH-A797+download+messages#hl=en&sclient=psy-ab&q=How+do+I+offload+SGH-A797+text+messages%3F&oq=How+do+I+offload+SGH-A797+text+messages%3F&aq=f&aqi=&aql=&gs_l=serp.12...11400.12308.0.16249.7.7.0.0.0.6.287.1527.0j3j4.7.0...0.0.9E2Xb5u02VA&pbx=1&bav=on.2,or.r_gc.r_pw.r_qf.,cf.osb&fp=14b1270153d48b6c&biw=1476&bih=613
......
(http://ww2.justanswer.com/site-issue)
and this http://answers.us.samsung.com/answers/7463/product/SGH-A797/samsung-samsung-flight-full-qwerty-cell-phone-questions-answers/questions.htm?page=4&sort=recenta

Full Size Image

and will try the Samsung in the morning.

How do you move text messages from SIM card to phone?

I've been trying to move my text messages to my phone, as it was before. For some reason, I dont know, it suddenly could only recive 30 text messages, and the mailbox would be full. Please please help!!!
asked 8 months ago
[IMAGE][SRC][/SRC][ALT][/ALT][WIDTH]100[/WIDTH][HEIGHT]100[/HEIGHT][STYLE][/STYLE][/IMAGE]
Username
sklolhaha
on Samsung Flight™ Full Qwerty Cell Phone
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0out of 0found this question helpful.
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1 answer
Answers
answer 1
Thank you for your inquiry.

Regarding your concern, there is no need to install any software on the computer for you to connect the handset with your PC. All you need to have is a memory card inside the handset and a data cable then set the phone to mass storage.

To connect the phone to the computer, please follow the steps below:
Pull out and up the memory card slot cover
Insert the formatted microSD card into the memory card slot
Connect the USB data cable to both the handset and the USB port on the PC
If Select USB Mode appears on the display press the clear key to return to the standby screen OR if the MTP Connect to the PC... appears on the display, press OK then with Yes highlighted press OK to disconnect from the PC
From the standby screen, press OK for Menu
Select Settings & Tools
Select Tools
Select USB Mass Storage
From the PC, double click on the My Computer icon on the Windows desktop
Double click on the newly created drive letter (which may appear as an icon or text, depending on your View settings)
Double click on the folder to view the contents
Copy and paste or drag n drop the files to/from the destination on the PC
From the handset, press OK for Disconnect
With Yes highlighted, press OK then remove the USB data cable from both the handset and PC

Should you desire additional assistance regarding this, we invite you to call Samsung Customer Support by phone at our toll free number 1-XXX-XXX-XXXX between the hours 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.

Thank you for your continued interest in Samsung products.
answered 8 months ago
[IMAGE][SRC][/SRC][ALT][/ALT][WIDTH]100[/WIDTH][HEIGHT]100[/HEIGHT][STYLE][/STYLE][/IMAGE]
Username
SamsungSupport13
SamsungSupport13
0points
0out of 0found this answer helpful.
Question
Customer :
6:04 PM
RichieMe has stepped out of this chat. lol.
RichieMe :

yes, but your Text Messages are not on your SD Card

RichieMe :

This is why it is not working for you

RichieMe :

This is the process for a windows computer to copy data (files, Film) from the SD Card

RichieMe :

The text messages are stored on the SIM card or internal memory, this is why you need the software I told you

RichieMe, Smartphone Specialist
Category: Smartphones
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Satisfied Customers: 10471
Experience: Extensive Smartphone Issue Resolvement
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