I have a Nokia Lumia 710 phone & just recently I have been unable to download apps. Although I am logged into Windows Live a message appears which says "The Windows Live ID service is unavailable at the moment. Try again later". I have tried removing & reinserting the battery & sim card but this has not helped. All other phone functions work ok including access to the net & my emails. Local Telecom shop cannot help. can you please?
Removing battery & sim card for a minute & resetting. No luck!
Hello and welcome to JustAnswer, my name isXXXXX look forward to assisting you today with your question and providing the best answer possible. How long have you been getting this error? Are you still getting it right now?
I have had this problem for about two weeks now & still have it. The local Telecom shop & Nokia say it is a software problem & there is nothing wrong with the phone itself.
Are you still getting it right now? Are there any numbers along with the error?
Hi FreddyI have had the problem for about two weeks & still have it. The local telecom shop & Nokia tell me that it's a software problem ^& there is nothing wrong with the phone itself. RegardsAnna
It sounds like you may have an issue being caused by the email settings. On your phone, go to Settings…Email and Accounts
Press and hold on your ‘Windows Live’ account and click ‘Synchronise‘
An error message will appear in red that says ‘Attention Required’
Click on the ‘Windows Live’ account and enter the new password
Synchronise again and that normally will fix the error.
If it does not try this next go into Settings and then Time + Date.
Untick the ” automatic” option and then select the correct country you are in.
After that reset phone by holding down volume key and on button while the phone is off.
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