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My i phone went blank screen is black and will not show i

 

Customer Question

My i phone went blank screen is black and will not show icons

 



Already Tried:
to open phone cannot re set battery

Submitted: 298 days and 6 hours ago.
Category: Smartphones
Value: $39
Status: CLOSED

Accepted Answer

Picture
Expert:  vinodvmenon2005 replied 298 days and 6 hours ago.

Hi

Sorry to hear that your iPhone is not working..:(

Let's try a reset first. This is my first solution and certainly not my last. So please rate me or click on accept only after the issue is resolved.

Press and hold the power button and the home button together for 5-15 sec. You might get an apple logo.

Let me know whether this resolves your issue.

Thank you
Vinod

Expert TypeCustomer Service
Category: Smartphones
Pos. Feedback: 88.4 %
Accepts: 236
Answered: 6/16/2012

Experience: Experience in supporting and using smartphones

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