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Hi I have just got aBlackberry Curve 8520. I can only get

 

Customer Question

Hi I have just got aBlackberry Curve 8520. I can only get Orange mobile network here where I live. I have put in an Orange SIM and the mobile phone text etc. works but I cannot get emails. I have check with my broadband provider [Talktalk] and the wyfi is connected and working. I have checked with Orange and they say it is a problem for the broadband provider. Talktalk assure me that the wyfi is working and indeed it shows on the Blackberry as being connected. However I still cannot get or send emails. Any ideas ?

Thanks Bruna

 



Already Tried:
Resetting phone. Contacting broadband provider and checking that the wifi is connected to the Blackberry. Contacting Orange and making sure that this is not a problem with them.

Submitted: 368 days and 6 hours ago.
Category: Smartphones
Value: £28
Status: CLOSED
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Expert:  Michelle-Mod replied367 days and 14 hours ago.


Hi, I’m a moderator for this topic and I wonder whether you’re still waiting for an answer. If you are, please let me know and I will do my best to find a Professional to assist you right away. If not, feel free to let me know and I will cancel this question for you. Thank you!


Customer replied366 days and 6 hours ago.

H Have had no reply so far.

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Expert:  Waitongu2 replied366 days and 1 hours ago.

Hello sorry for the wait,
Are you able to get to the internet on the browser? Are the emails personal or corporate(work) that you are trying to set up.

 
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