I can't get any mail to my iphone. I deleted the aol account and tried to set it up again. I got "cannot get mail The user name or password XXXXX "imap.aol.com" is incorrect. I checked on my desktop and I could enter aol with "XXXXX@XXXXXX.XXX" and password. I have been unable to set up the aol account on the iphone. I then deleted my gmail account and then tried to set that account up again. I got the same message "cannot get mail The user name or password XXXXX "imap.gmail.com" is incorrect. I now have no way to get emails on my phone as I no longer have any type of account. What to do next?
Hi and welcome to JustAnswer.com.My name is XXXXX XXXXX X will assist you with your issues.Please reset your iphone. Go to Settings->General->reset->reset all settings(1st option). This will reset all settings on the iphone. Your data will be SAFE. After this, please remove all your email accounts and reconfigure them.
Didn't work. I put the info in; it says it's verifying; comes back with CANNOT GET MAIL The use name or password XXXXX "imap.aol.com" [or "imap.gmail.com]" is incorrect. The data I put in is exactly what I use when I log in to aol on my desktop.
Please go back to your email settings. Make sure the user name = FULL EMAIL ADDRESS.
I did. I have set it up in the past and it worked. Only recently has it not worked. I get the message during the verifying stage.
You might want to restore your iphone. Connect to computer. Open iTunes. RIGHT CLICK on the iphone and select Restore from backup. Select the latest date and click Restore. Then try again. Thank you.
What you suggested did not help. It didn't work. As a last resort, I again changed my password (I did it only a couple of weeks ago) and all of a sudden all is working. I will accept your answer but you may want to include changing password XXXXX a possible solution to others in the future.
Thanks. I will keep that in mind for sure. Have a great day!