How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask JON Your Own Question
JON
JON, Small Engine Technician
Category: Small Engine
Satisfied Customers: 940
Experience:  Certified Small Engine Technician
94737911
Type Your Small Engine Question Here...
JON is online now
A new question is answered every 9 seconds

Mower will not shut off, time cutter 5000 2 years old, yes,

Customer Question

mower will not shut off
JA: What's the make and model of the mower? And can you guesstimate how old it is?
Customer: time cutter 5000 2 years old
JA: Do you plan on doing the work yourself?
Customer: yes
JA: Anything else we should know to help you best?
Customer: replaced the switch
Submitted: 1 month ago.
Category: Small Engine
Expert:  JON replied 1 month ago.

Hi, my name is ***** ***** me review the issue, and I will be more than happy to help resolve it as quickly as possible.

Expert:  JON replied 1 month ago.

Is it not turning off with the key switch? You have already replaced the key switch? Check the kill wire on the ignition coil for breaks. This is what kills the engine when key is turned. You will need to remove the cover or find the small black wire coming from under cover. It could have came unplugged from coil or have a break