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Curtis B.
Curtis B., Technician
Category: Small Engine
Satisfied Customers: 26306
Experience:  have worked on and around most engine models for 35 yrs./Polaris ATV expert
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I have an ariens platimum 24 and the shoot goes wherever it

Customer Question

I have an ariens platimum 24 and the shoot goes wherever it wants. I can not figure out how to tighten the dial
JA: I'll do all I can to help. How long have you been dealing with this?
Customer: This winter...It would not turn to the right so the dealer told me to losen a nut and turn the shoot and tighten again. Now it goes wherever
JA: Do you plan on doing the work yourself?
Customer: yes....we are in the middle of a storm!
JA: Anything else we should know to help you best?
Customer: that's it thanks
Submitted: 17 days ago.
Category: Small Engine
Expert:  Curtis B. replied 17 days ago.

Welcome to JUST ANSWER small engines, let me try to help you !! I don't know it all, but maybe together we can get you a satisfactory answer!

Expert:  Curtis B. replied 17 days ago.

Model number? 24 Platinum is series. Do you have cable operated chute?

Customer: replied 17 days ago.
I do
Expert:  Curtis B. replied 17 days ago.

Model number? need to see what you have before wasting your phone call request.

Customer: replied 17 days ago.
model 9210e8
Customer: replied 17 days ago.
921038
Expert:  Curtis B. replied 17 days ago.

Page 27 in manual shows the adjustment to the cable to lock the chute in position. Have you tried that>

Expert:  Curtis B. replied 17 days ago.

Do you need call? Not sure what more I can add other than the instruction in manual. The lock on cable has to latch the gear from turning.

Customer: replied 17 days ago.
No thanks. I have to be to work for 330. Thanks for the help
Expert:  Curtis B. replied 17 days ago.

Thanks you, please rate to close the question.