Small Engine Troubleshooting Problems? Ask a Mechanic Now.
Welcome to JUST ANSWER small engines, let me try to help you !! I don't know it all, but maybe together we can get you a satisfactory answer!
Model number? 24 Platinum is series. Do you have cable operated chute?
Model number? need to see what you have before wasting your phone call request.
Page 27 in manual shows the adjustment to the cable to lock the chute in position. Have you tried that>
Do you need call? Not sure what more I can add other than the instruction in manual. The lock on cable has to latch the gear from turning.
Thanks you, please rate to close the question.