How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Wayne Your Own Question
Wayne
Wayne, Engine Rebuilder
Category: Small Engine
Satisfied Customers: 9222
Experience:  many years on egine rebuilding, lawn mower,roto tiller,Truck,and small engines
6825259
Type Your Small Engine Question Here...
Wayne is online now
A new question is answered every 9 seconds

I have a craftsman garage opener. If the electricity is out

Customer Question

I have a craftsman garage opener. If the electricity is out when I need to open the garage door, then the open will not work after that. I had someone fix it for me once, but not it has happened again. I would like to learn how to fix it myself. Can you direct to some instructions on how to fix it?
JA: I'll do all I can to help. How long have you been dealing with this?
Customer: Well, I have had a couple people look at it, but they haven't been able to fix it. It seems to be something to do with the chain not connecting to the opener.
JA: Do you plan on doing the work yourself?
Customer: If possible, I have been opening it manually for a few month now. I have about 2 feet of snow right now and it be more convenient if the opener worked so I don't have to get out in the snow to open it.
JA: Anything else we should know to help you best?
Customer: Do all Craftsman garage door openers work pretty much the same or do I need to try to find the model number. If I try to use the opener, the chain moves, but it does not open.
Submitted: 4 months ago.
Category: Small Engine
Expert:  Wayne replied 4 months ago.

Hi I'm Wayne

I will help you with this

there is a rope hanging at the nose of the chain, red handle

just pull that and it disengages it from the chain

and you can lift the door by hand

I hope this helped you

Hi If his helped you

Please rate my answer 3 or more stars

That is the only way I get credit for the question

If you need more info use the INFO button

Not the Poor/Bad service

Wayne

Customer: replied 4 months ago.
That doesn't answer my question at all. I told you I have been opening the door manually for a few months. I need to know how to reconnect it, so it will work with the opener. Did you even read my information?
Expert:  Wayne replied 4 months ago.

Hi Sorry for the delay

Had to get grad kids form school

temp here 8 and W/C -10

open the door mid way and then press the opener

to raise it will latch

I hope this helped you