How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Curtis B. Your Own Question
Curtis B.
Curtis B., Technician
Category: Small Engine
Satisfied Customers: 12726
Experience:  have worked on and around most engine models for 35 yrs./Polaris ATV expert
30244710
Type Your Small Engine Question Here...
Curtis B. is online now
A new question is answered every 9 seconds

I have a generac model 6462 16KW 200 amp that has error code

Customer Question

I have a generac model 6462 16KW 200 amp that has error code 1100
Submitted: 1 month ago.
Category: Small Engine
Expert:  Hank F. replied 1 month ago.

Hello, my name is ***** ***** I am going to assist you with this.

What is the serial number of the genset?

Expert:  Hank F. replied 1 month ago.

Hello, my name is ***** ***** I am going to assist you with this.

What is the serial number of the genset?

Customer: replied 1 month ago.
Expert:  Hank F. replied 1 month ago.

That is way too many digits to be a serial number.

I need the serial number from the data label inside the genset.

Customer: replied 1 month ago.
It is(###) ###-####from inside the unit When I hit manual it now will crank but won't start
Expert:  Hank F. replied 1 month ago.

That serial number is ***** coming up at all.

Can you give me some history on this unit?

Are you sure you were looking at the correct label?