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Curtis B.
Curtis B., Technician
Category: Small Engine
Satisfied Customers: 12592
Experience:  have worked on and around most engine models for 35 yrs./Polaris ATV expert
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I have a 15 year old 4000 xl a day the voltage dropped out

Customer Question

I have a 15 year old 4000 xl a day the voltage dropped out last. I have had other generators with an access panel for the exciter but can't find one on this?
JA: What's the make and model of the generator? And can you guesstimate how old it is?
Customer: It is a4000 xl approximately 12 to 15 years old
JA: Do you plan on doing the work yourself?
Customer: If possible
JA: Anything else we should know to help you best?
Customer: I need to know how to get it to power up
Submitted: 13 days ago.
Category: Small Engine
Customer: replied 13 days ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer: replied 13 days ago.
I haven't heard from anyone as of yet???
Customer: replied 13 days ago.
I drove 18 miles for this,what happened to the 8 minutes?
Customer: replied 13 days ago.
I'm headed back to my home so you might not reach me!
Expert:  Hank F. replied 13 days ago.

Hello, my name is ***** ***** I am going to assist you with this.

What is the actual model number of the genset?

What voltage reading do you get out of it?

Customer: replied 11 days ago.
The engine model#ehc00952.2
Serial#7410252
I'm reading about 5 volts
Customer: replied 11 days ago.
I am where we can communicate,could Hank F. Please contact me?
Customer: replied 11 days ago.
I'm not finding the answer on here.
Customer: replied 11 days ago.
When will I get a response? I have been waiting for some time?
Expert:  Hank F. replied 11 days ago.

Sorry, I was at work.

I work 2 jobs and help on Just Answer in the evenings. I can not be online 24/7.

I need the model number of the genset, not the model number of the engine.

Customer: replied 11 days ago.
Okay
Expert:  Hank F. replied 8 days ago.

Did you get the model number?