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Donald
Donald, Small Engine Technician
Category: Small Engine
Satisfied Customers: 1886
Experience:  I have 25+ years of experience repairing 2 & 4 cycle engines
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I am looking for a spare part for my Homelite trimmer that I

Customer Question

Hi Pearl, My name is ***** ***** I am looking for a spare part for my Homelite trimmer that I bought back in 2010.
JA: I'll do all I can to help. How long have you been dealing with this?
Customer: A few weeks now. What I am after is the Tri Arc blade. Bunnings said they cannot supply them anymore.
JA: Do you plan on doing the work yourself?
Customer: I can replace the blade attatchment myself and have done so many times before..
JA: Anything else we should know to help you best?
Customer: The model number is : HBC26SJSNB
Submitted: 4 months ago.
Category: Small Engine
Expert:  Donald replied 4 months ago.

Hello. Thank you for choosing Just Answer. My name is***** will be happy to assist you.

Expert:  Donald replied 4 months ago.

Are you needing the blade only?

Expert:  Donald replied 4 months ago.

Please let me know if this is what you are looking for. Thanks!

Customer: replied 4 months ago.
Hi Donald, Yes I am after a Tri Arc blade for my Homelite trimmer model number:HBC26SJSNB. I have been getting these for years at Bunnings but they cannot supply them any longer so they tell me.i
Customer: replied 4 months ago.
Are you in Australia??
Expert:  Donald replied 4 months ago.

No, I am in Texas (USA). Are you familiar with Amazon.com?

Customer: replied 4 months ago.
Ok. If you phone me I am up for extra charges yes??
Expert:  Donald replied 4 months ago.

The phone call is only an option. If you like, you and i can continue on this chat page.

Customer: replied 4 months ago.
You have the part I gather and can send it to me in Australia for $34. Is that correct?
Expert:  Donald replied 4 months ago.

We do not sell parts on this site. We can only locate parts for you, and give technical assistance with repairs.

Customer: replied 4 months ago.
Ok so I am being charged $34 so far.
Expert:  Donald replied 4 months ago.

The fees for our site is $18.04

Customer: replied 4 months ago.
Thanks Donald, but this is not working out the way I thought it would go. Therefore I am finishing this enquiry with you and ending my business here. Goodbye.
Expert:  Donald replied 4 months ago.

No problem. I do hope all goes well for you. When you have a chance, check out eBay or Amazon, to locate the blade you are in need of.

Expert:  Donald replied 4 months ago.

Many seller U.S. sellers will ship to you.

Customer: replied 4 months ago.
Ok but I will most likely buy a new model instead. So I will not be charged on my credit at all now?
Expert:  Donald replied 4 months ago.

Look for a link to our customer service department on your discussion page. They will be happy to ensure that you will not be billed for an answer. You will not be billed as long as you do not leave a rating.

Customer: replied 4 months ago.
ok thanks...
Expert:  Donald replied 4 months ago.

You are very welcome!

Customer: replied 4 months ago.
Thanks but I am going to get a new model, so I don't require your help any longer.
Expert:  Donald replied 4 months ago.

No problem. I do hope all goes well for you.

Customer: replied 4 months ago.
Please stop sending me emails. I have seen your answer and have resolved my issue and do not require any further assistance.
Expert:  Donald replied 4 months ago.

Have you contacted our customer service department?

Customer: replied 4 months ago.
No I have not as I want this finished please,