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Curtis B.
Curtis B., Technician
Category: Small Engine
Satisfied Customers: 12650
Experience:  have worked on and around most engine models for 35 yrs./Polaris ATV expert
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I have a 17KW NG generator. Installed it 04/2011. Have a

Customer Question

I have a 17KW NG generator. Installed it 04/2011. Have a total of 45 hrs run time. The last outage ( Herricane Mathew ) We ran the unit for 10 hrs. and it shut down with under voltage message in the reader display. Now it will crank and run for approx. 10/15 sec. and then shuts down with the same message. The system is set-up for manual control.
Can you send me info on under voltage ? The manuel does not address this problem. Thanks DCM.
Submitted: 1 month ago.
Category: Small Engine
Expert:  Hank F. replied 1 month ago.

What is the serial number of the genset?