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Curtis B.
Curtis B., Technician
Category: Small Engine
Satisfied Customers: 12592
Experience:  have worked on and around most engine models for 35 yrs./Polaris ATV expert
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Ryobi RY 40001 40 volt power head with RY 40021 String

Customer Question

Ryobi RY 40001 40 volt power head with RY 40021 String Trimmer. Edger Attachment
Purchased May 21,2015 from Home Depot in Canada
The batteries are fully charged but the unit will not operate
What can be the problem
Submitted: 1 month ago.
Category: Small Engine
Expert:  Bill McCusker replied 1 month ago.

hello welcome to Just Answers. My name Bill.

My thought would be since the unit is just over a year old is to contact ryobi. You might be under warranty. I would consider that before trying to fix it yourself

Expert:  Bill McCusker replied 1 month ago.

if this answers your question please accept the answer

Customer: replied 1 month ago.
Hi
I have already contact Ryobi , therefore your answer does not help me at all. I quess that the only solution is to scrap the unit completely. I do not believe that I should be charged at all for this service
Kenn macIntosh
Expert:  Bill McCusker replied 1 month ago.

i understand