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JON, Small Engine Technician
Category: Small Engine
Satisfied Customers: 515
Experience:  Husqvarna Service Tech
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I have a Troy bilt 3550 watt generator model 01924. I cannot

Customer Question

I have a Troy bilt 3550 watt generator model 01924. I cannot find a 240 volt power cord to plug in to my generator.
JA: What's the make and model of the generator? And can you guesstimate how old it is?
Customer: Troy bilt Model 01923. Probably 10 to 15 years old. never used but now hurricane Mathews caused me to start it up. Runs great but need to use it for 240 volt air conditioner
JA: Do you plan on doing the work yourself?
Customer: yes. only need the power cord
JA: Anything else we should know to help you best?
Customer: no
Submitted: 19 days ago.
Category: Small Engine
Expert:  JON replied 19 days ago.

Hi, my name is ***** ***** me review the issue, and I will be more than happy to help resolve it as quickly as possible.

Expert:  JON replied 19 days ago.

Have you resolved this issue as of yet? Sorry for delays

Customer: replied 19 days ago.
No. I thought you would have some suggestions. Is this answer thing a scam?
Customer: replied 19 days ago.
Computerized response Jon, what a con game. I won't spend a dime on a con game.
Expert:  JON replied 19 days ago.
This is no scam I am a real person I am a certified technician. We are not online all the time. You are more than welcome to contact customer service and they will issue you a refund of the $5 deposit

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