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Hello, my name is ***** ***** I am going to assist you with this.
What is the full model number of the genset?
That is not a model number.
HDK is a series.
HDKAJ and HDKAK are both families in the series. They are also different units.
I need the actual model number off your unit.
Sorry to be a pain, but I won't be much help if I don't know exactly which unit we are working on.
Did you get the model number yet?