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Curtis B.
Curtis B., Technician
Category: Small Engine
Satisfied Customers: 12773
Experience:  have worked on and around most engine models for 35 yrs./Polaris ATV expert
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I have a 7.5 kw quiet diesel generator that was just service

Customer Question

I have a 7.5 kw quiet diesel generator that was just service ... it worked fine for abut 4 hours aND then stopped producing a power. I replaced the 20 amp in line fuse & flipped the breaker numerous time to no avail.it starts & runs fine otherwise.
Submitted: 5 months ago.
Category: Small Engine
Expert:  Hank F. replied 5 months ago.

Hello, my name is ***** ***** I am going to assist you with this.

What is the full model number of the genset?

Customer: replied 5 months ago.
Onan HDKAJ or HDKAK (from the manual)
Its dark outside now and I have a bra over the access door.
Expert:  Hank F. replied 5 months ago.

That is not a model number.

HDK is a series.

HDKAJ and HDKAK are both families in the series. They are also different units.

I need the actual model number off your unit.

Customer: replied 5 months ago.
I will try again tomorrow .. Then I can see to get the right info before I call.
Thanks
Expert:  Hank F. replied 5 months ago.

Ok.

Sorry to be a pain, but I won't be much help if I don't know exactly which unit we are working on.

Expert:  Hank F. replied 4 months ago.

Did you get the model number yet?