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JON
JON, Small Engine Technician
Category: Small Engine
Satisfied Customers: 525
Experience:  Husqvarna Service Tech
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Have kohler command 25 efi and it's not getting fuel, couple

Customer Question

have kohler command 25 efi and it's not getting fuel
JA: I'll do all I can to help. How long have you been dealing with this?
Customer: couple of days...my wife ran mower out of gas and now it won't start
JA: Do you have fuel in the tank? If so, is the shut-off valve open and the fuel clean?
Customer: yes on all
JA: Do you plan on doing the work yourself?
Customer: yes
JA: Anything else we should know to help you best?
Customer: I am mechanically inclined
Submitted: 4 months ago.
Category: Small Engine
Expert:  JON replied 4 months ago.

Hi, my name is ***** ***** me review the issue, and I will be more than happy to help resolve it as quickly as possible.

Expert:  JON replied 4 months ago.

Sounds like the fuel pump may have went out if it was ran out of gas. What is the engine info and I can look up more info. from previous happenings though, I have seen the electric fuel pumps burn up on these once ran out of fuel

Customer: replied 4 months ago.
Kohler command pro 25 EFI 747CC
Expert:  JON replied 4 months ago.

Model/Spec #

Customer: replied 4 months ago.
Model ECV 730
Spec ECV(###) ###-####
Expert:  JON replied 4 months ago.

Fuel pump 25 393 10-S

Customer: replied 4 months ago.
you believe the fuel pump went out after one time of running out of fuel?
Customer: replied 4 months ago.
I hear the pump turn on when I turn on the key
Expert:  JON replied 4 months ago.

If you can hear it, it should be fine then. Give me one moment to check something on this engine

Customer: replied 4 months ago.
ok
Expert:  JON replied 4 months ago.

Engine turning over, just not starting and running? Fuel pump is making noise? I am trying to see if I can find another reason. No fuel ither means fuel pump is bad or injectors normally

Customer: replied 4 months ago.
you can't see fuel in the fuel filter either
Expert:  JON replied 4 months ago.

That would lead me to believe the fuel pump is bad then. it may be coming on but not creating the pressure needed.