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JON
JON, Small Engine Technician
Category: Small Engine
Satisfied Customers: 569
Experience:  Husqvarna Service Tech
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What is error code 2400?

Customer Question

what is error code 2400?
Submitted: 6 months ago.
Category: Small Engine
Expert:  JON replied 6 months ago.

Hi, my name is ***** ***** me review the issue, and I will be more than happy to help resolve it as quickly as possible.

Expert:  JON replied 6 months ago.

Generac has not released Evolution error code lists to the dealers yet. Error code 2400 seems to be a popular error, and it causes the generator to lock out. This error code is caused when the T1 circuit is wired to the controller and energized before the battery is connected. This causes the controller to think there is a problem with the battery, in reality, the battery is not there.

To clear this code, do the following:

1. Place the generator into "OFF"
2. Remove the 7.5A fuse from the controller
3. Remove fuses N1 / N2 / T1 from the transfer switch.
4. Remove the battery.

Wait 15 minutes.

5. Reconnect the battery
6. Replace fuses N1 / N2 / T1 into the holders in the transfer switch
7. Replace the 7.5A fuse into the Evolution controller.

DO NOT ENERGIZE THE T1 CIRCUIT UNTIL THE BATTERY IS CONNECTED TO THE GENERATOR

Expert:  JON replied 6 months ago.

Before doing all the above, simply check that the battery terminals are tight