Small Engine Troubleshooting Problems? Ask a Mechanic Now.
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Jeff, it will be best if you replace your rope recoil assembly.
Parts Diagram - Click Here
Parts Diagram 2 - Click Here
Part #6 in both diagrams are your starter dogs. Your starter dogs are either sticking, or broken. After you remove your rewind housing from your engine, compare it to each of the diagrams above, to determine your correct part numbers.
You can find inexpensive complete rope rewind assemblies on eBay. You and I can continue from here. Thanks again!
You are very welcome! I am back with you. You are correct about #11. After you remove your assembly, can you take a picture of it. With a picture, I can identify the correct one for you.