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Hank F.
Hank F., Technician
Category: Small Engine
Satisfied Customers: 14440
Experience:  Certified on Onan and Generac generators
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Installed new 16kw model G0064622 ser. 3000744524 controller

Customer Question

installed new 16kw model G0064622 ser.(###) ###-#### controller oJ8371c . Under menu
unable to select current time and date. continues to show 1-08- 2016. what am I missing?
Otherwise unit operates properly.
Submitted: 1 month ago.
Category: Small Engine
Expert:  Hank F. replied 1 month ago.

Have you registered your unit, and gotten your activation code?

You can not change the control without an activation code being entered.

Also, your serial number comes up as a 15kW portable unit, not a 16kW standby unit.

Please recheck your model and serial numbers.

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