How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Donald Your Own Question
Donald
Donald, Small Engine Technician
Category: Small Engine
Satisfied Customers: 1800
Experience:  I have 25+ years of experience repairing 2 & 4 cycle engines
72377906
Type Your Small Engine Question Here...
Donald is online now
A new question is answered every 9 seconds

I have a Ariens ridding lawn mower will not start charged

Customer Question

I have a Ariens ridding lawn mower will not start charged battery /has 12.5v turn key and nothing happens no clicks nothing ?
Submitted: 3 months ago.
Category: Small Engine
Expert:  Donald replied 3 months ago.

Hello. Thank you for choosing Just Answer. My name is***** will be happy to assist you.

Expert:  Donald replied 3 months ago.

Terry, have you checked to see if your fuse is blown?

Customer: replied 3 months ago.
where is the fuse?
Customer: replied 3 months ago.
hello are you there?
Expert:  Donald replied 3 months ago.

Yes, I am here. Sorry for the delay.

Expert:  Donald replied 3 months ago.

Can you get the model numbers for your mower for me? They are located under your mower seat.

Customer: replied 3 months ago.
Expert:  Donald replied 3 months ago.

With these numbers, I can locate your fuse. Thanks!

Expert:  Donald replied 3 months ago.

Under your hood, you will see your starter solenoid. There is a large red cable attached to your solenoid. This large red cable, have a small red wire attached along with it. Your fuse is inline on the small red wire that is attached to your solenoid post.

Customer: replied 3 months ago.
Ill go see if I can find it and check it out. be back in a min
Expert:  Donald replied 3 months ago.

Thanks!

Customer: replied 3 months ago.
there is only one wire going to the starter its black w/red stripe I didn't see anyplace for a fuse
Expert:  Donald replied 3 months ago.

Did you see your solenoid?

Customer: replied 3 months ago.
no
Expert:  Donald replied 3 months ago.

Located the starter on your engine. Look for a large red cable on your starter. This cable goes back to your solenoid, from your starter.

Customer: replied 3 months ago.
I took the fly wheel cover off did see it
Customer: replied 3 months ago.
this is a briggs and stration 20hp v twin
Expert:  Donald replied 3 months ago.

Are you saying you did not see your starter?

Customer: replied 3 months ago.
I see the starter in and the black wire w/red stripe no other wires go to it
Customer: replied 3 months ago.
if there is one there it must be in back of starter
Customer: replied 3 months ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  Donald replied 3 months ago.

Are you requesting a phone call?

Customer: replied 3 months ago.
Customer: replied 3 months ago.
is there a diffent place for the fuse ?
Expert:  Donald replied 3 months ago.

Is your battery at the front of your mower, or under your seat?

Customer: replied 3 months ago.
I am not going to call
Customer: replied 3 months ago.
under the seat
Expert:  Donald replied 3 months ago.

No problem. We can continue on the chat page.

Customer: replied 3 months ago.
ok
Expert:  Donald replied 3 months ago.

Would you like for me to attach a picture of what your solenoid will look like?

Customer: replied 3 months ago.
do you think it could be the seat sensor yes send me a picture
Expert:  Donald replied 3 months ago.

It is likely your fuse.

Solenoid - Click Here

Expert:  Donald replied 3 months ago.

After you locate your solenoid, your fuse will be easier to locate.

Expert:  Donald replied 3 months ago.

Click on the link above to open image.

Customer: replied 3 months ago.
cant find the link
Expert:  Donald replied 3 months ago.
Customer: replied 3 months ago.
yeah I know what it looks like but where is it at ?
Expert:  Donald replied 3 months ago.

If it is not under your hood, it will be at the rear of your mower. You will have to remove your battery to see it. The red cable on your battery, goes from your battery, directly to your solenoid.

Customer: replied 3 months ago.
Ill go check it out
Expert:  Donald replied 3 months ago.

Thanks!

Customer: replied 3 months ago.
hey Don found fuse was good now what?
Expert:  Donald replied 3 months ago.

Very good! If your fuse is ok, your fuse holder could be bad. Do you have a 12 volt test light, or a multimeter?

Customer: replied 3 months ago.
I do both
Customer: replied 3 months ago.
Ill go test it
Expert:  Donald replied 3 months ago.

Ok. Is your fuse at the rear of your mower?

Customer: replied 3 months ago.
the solenoid had power to it and both sides of the fuse I checked both wires (red) coming out of the fuse box both had power
Expert:  Donald replied 3 months ago.

Thank you for checking. Next we need to determine if your getting power to your ignition switch.

Customer: replied 3 months ago.
ok Ill have to try it tomorrow it starting to rain Thanks
Expert:  Donald replied 3 months ago.

No problem. It's been raining here for four days.

Expert:  Donald replied 3 months ago.

We can continue from here, after you check your ignition switch power on tomorrow.

Expert:  Donald replied 3 months ago.

On tomorrow:

Check the following ...

Expert:  Donald replied 3 months ago.

Remove the wiring connector from your ignition switch. Check to see if your Red Wire has 12 volts or more. This is the wire that goes from your fuse, directly to your ignition switch. If your Red Wire have 12 volts or more, look for a White Wire inside your wiring connector. Your White Wire, is the wire that energizes your solenoid.

Expert:  Donald replied 3 months ago.

After you locate the White Wire in your connector, put a jumper wire between your Red Wire and your White Wire, to see if your engine will attempt to start. Before doing this, make sure your brake/clutch pedal is depressed, and locked, and that your pto is off.

Expert:  Donald replied 3 months ago.

Give this a try, and we can continue from here. Thanks!