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Ask Hank F. Your Own Question
Hank F.
Hank F., Technician
Category: Small Engine
Satisfied Customers: 14811
Experience:  Certified on Onan and Generac generators
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Generator will stop and start at the gen. The gen will start

Customer Question

Generator will stop and start at the gen. The gen will start remotely but will not stop remotely
Submitted: 10 months ago.
Category: Small Engine
Expert:  Hank F. replied 10 months ago.

Hello, my name is ***** ***** I am going to assist you with this.

What are the model and serial numbers of the genset?

Customer: replied 10 months ago.
Generac model #004700-0Serial #SN-3722470
Customer: replied 10 months ago.
Generac model #004700-0, Serial #SN-3722470.I have replaced the st/st switch, which did not need to be replaced. I have reconnected previous connections. The gen st/st at the gen. The gen starts remotely inside but does not stop from inside.
Expert:  Hank F. replied 10 months ago.

You probably have a broken wire in the wiring harness.

Pull the switch from inside the coach.

On the back of the switch, there will be 3 wires.

The center wire is the common ground.

Of the other 2 wires, one is start, and the other is stop.

The start wire is the wire on the opposite side of the switch you press to start the genset. For example, if your switch is mounted vertically, and you press the top of the switch to start, the bottom wire will be the start wire.

If your switch is mounted horizontally, and you press the left side of the switch to start, the right wire is the start wire.

Determine which wire is the stop wire, and see what color it is.

Now go to the genset, and unplug the remote connector.

Use an ohmmeter or continuity tester to test the stop wire from end to end.

If it turns out to not be broken, let me know.

Expert:  Hank F. replied 10 months ago.

Was this what you wanted to know?

Expert:  Hank F. replied 10 months ago.

Did this find the problem?