How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Curtis B. Your Own Question
Curtis B.
Curtis B., Technician
Category: Small Engine
Satisfied Customers: 27485
Experience:  have worked on and around most engine models for 35 yrs./Polaris ATV expert
30244710
Type Your Small Engine Question Here...
Curtis B. is online now
A new question is answered every 9 seconds

I have Troy Bilt Pony mower, 700 series. I have replaced all

Customer Question

I have Troy Bilt Pony mower, 700 series. I have replaced all belts and the mover will stilll not move. Can you help me?
Submitted: 9 months ago.
Category: Small Engine
Expert:  Curtis B. replied 9 months ago.

Do you have the full model number? Is the transmission top pulley turning? Did you have either of the rear wheels off?

Customer: replied 9 months ago.
Just a minute while he goes to the mower to get model no.
Expert:  Curtis B. replied 9 months ago.

oK>

Customer: replied 9 months ago.
Model 13AN77KG011 -- Can't tell if pulley is turning. Did not have the rear wheels off.
Customer: replied 9 months ago.
Do I need to go to that computer address?
Expert:  Curtis B. replied 9 months ago.

By drive picture above, the mower has two drive belts. Were both replaced? Was the variable pulley turning , the one that connects the two belts? How did problem begin? Will mower roll in neutral?

Customer: replied 9 months ago.
both belts were replaced. My wife was mowing and the mower just stopped. Yes the mower wil move in neutral.
Expert:  Curtis B. replied 9 months ago.

Look up under the fender to see the top drive pulley and see if it turns when you try to drive. If the pulley is turning, problem is at the pulley, may be loose on the shaft, or the transmission has internal problem.

Customer: replied 9 months ago.
Will try. Just a moment!
Expert:  Curtis B. replied 9 months ago.

OK>

Customer: replied 9 months ago.
Neither belt is turning.
Customer: replied 9 months ago.
the main drive pully is turning but the main drive belt is not turning.
Expert:  Curtis B. replied 9 months ago.

Main drive belt is turning from engine? But nothing after the variable pulley?

Customer: replied 9 months ago.
Right. The varible pully is not even moving.
Customer: replied 9 months ago.
The pullys are moving but the belts are not
Expert:  Curtis B. replied 9 months ago.

?? With engine off, are the belts tight?

Customer: replied 9 months ago.
No!
Expert:  Curtis B. replied 9 months ago.

In the parts link I sent is # 52 spring, it is the tensioner. Is it there.??

Customer: replied 9 months ago.
I don't know which pully that the tensioner is supposed to work for
Expert:  Curtis B. replied 9 months ago.

Is the spring there?

Customer: replied 9 months ago.
the spring is there but I am not sure which hole it is connected to
Expert:  Curtis B. replied 9 months ago.

Watch this video and see if yours is correct.