How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Curtis B. Your Own Question
Curtis B.
Curtis B., Technician
Category: Small Engine
Satisfied Customers: 13160
Experience:  have worked on and around most engine models for 35 yrs./Polaris ATV expert
Type Your Small Engine Question Here...
Curtis B. is online now
A new question is answered every 9 seconds

I have an Onan 5500 gen. that quit running. Something

Customer Question

I have an Onan 5500 gen. that quit running. Something happens with it EVERY time we use it. This time, it was running fine then just quit. It is flashing a code 36. Also, when it is running, the lights flicker inside the cabin. We replaced the control/inverter recently too.
Submitted: 10 months ago.
Category: Small Engine
Expert:  Hank F. replied 10 months ago.

Hello, my name is ***** ***** I am going to assist you with this.

What is the full model number of the genset?

While it is running, is it running smoothly, or does it surge?

When it shuts down, does it just shut off like someone turned it off, or does it start surging and then shut down?

When it shuts down, will it start right back up, or does it have to sit for a while before it will restart?

How long does it run before it shuts down?

Expert:  Hank F. replied 9 months ago.

Did you get the model number yet?