How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask JohnF2015 Your Own Question
JohnF2015, Small Engine Technician
Category: Small Engine
Satisfied Customers: 999
Experience:  Owner/Service Technician at S & J Small Engines
Type Your Small Engine Question Here...
JohnF2015 is online now
A new question is answered every 9 seconds

New lawn mower, has 12 hrs on engine. Checked oil level,

Customer Question

New lawn mower, has 12 hrs on engine. Checked oil level, fuel filter, fuel. Will not start, engine turns over but no fire. Is this a spark plug issue, again this is a new lawn mower. Its a 22 HP Kohler Engine.
Submitted: 3 months ago.
Category: Small Engine
Expert:  JohnF2015 replied 3 months ago.

Hi, my name is***** will be assisting you.

Will the engine start or at least fire if you remove the air filter and spray carburetor cleaner or a little fuel directly into the intake?

Customer: replied 3 months ago.
There is a small amount of fuel in the intake when I remove the air filter. I don't not have any spray carburetor cleaner.
Expert:  JohnF2015 replied 3 months ago.

Have you removed the spark plug and checked for actual spark at the plug?

Customer: replied 3 months ago.
No not yet. Ill go look.
Expert:  JohnF2015 replied 3 months ago.

I would check for spark at the plug and then we can continue a diagnosis.

Customer: replied 3 months ago.
Ok, hang on Ill go look at it.
Expert:  JohnF2015 replied 3 months ago.

I will be waiting here for your discovery.

Customer: replied 3 months ago.
Spark plug not firing, no spark when turning over engine.
Expert:  JohnF2015 replied 3 months ago.

This could be a safety switch issue or and ignition coil issue. The easiest way to determine which it is, is to remove the small wire that plugs onto the ignition coil and then crank the engine. If you are getting spark then, you know that the coil is okay and there is a safety switch that is keeping it from firing. If you are still not getting spark then the ignition coil is bad and will need to be replaced.

Expert:  JohnF2015 replied 3 months ago.

You have indicated that this is a new mower. How old is it?

Expert:  JohnF2015 replied 3 months ago.

If less than 2 years old then it should still be covered under the manufactures warranty. In which case, I would not recommend that you attempt to do any repairs on it because you can void any warranty if the service center has reason to believe that you have been trying to repair it yourself. I would recommend getting it back to and authorized Cub Cadet dealer in order to have it repaired if less than 2 years old.

Thank you it has been a pleasure to assist you.

Please take a moment to rate your experience.

Customer: replied 3 months ago.
I'll bring it in, spark plug not the issue
Expert:  JohnF2015 replied 3 months ago.

Okay, that sounds like a plan.

Thank you and have a great day.

Related Small Engine Questions