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Briggs-Fan
Briggs-Fan, Small Engine Technician
Category: Small Engine
Satisfied Customers: 1198
Experience:  over 15 years experience in small engine repair, multiple certifications
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Trimmer line gets wrapped around casing and won't cut the

Customer Question

trimmer line gets wrapped around casing and won't cut the grass
Submitted: 6 months ago.
Category: Small Engine
Customer: replied 6 months ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  Briggs-Fan replied 6 months ago.

Hi my name is ***** ***** welcome to Just Answer. What is the make and model of your trimmer ?

Customer: replied 6 months ago.
craftsman 138.74500
Customer: replied 6 months ago.
phone:(###) ###-####
Expert:  Briggs-Fan replied 6 months ago.

Is the spool just not holding place when spinning ?

Customer: replied 6 months ago.
no, spool holds in place; the line just gets wrapped around the base of the spool instead of staying extended out to cut the grass
Expert:  Briggs-Fan replied 6 months ago.

Ok , have you tried different lines ? ,

Expert:  Briggs-Fan replied 6 months ago.

Sometimes old line tends to want to curl

Customer: replied 6 months ago.
it's a brand new spool of line
Expert:  Briggs-Fan replied 6 months ago.

If you cut it shorter does that help at all ?

Customer: replied 6 months ago.
i tried long, i tried short, same result
Customer: replied 6 months ago.
does the centrifugal force cause the line to unwind?
Expert:  Briggs-Fan replied 6 months ago.

A worn spool can slip under the force of movement , yes because if you cut the line 2 inches oUT , start it and it wraps up all around it the spool is releasing line

Customer: replied 6 months ago.
how long should the line extend out from the spool before i run the trimmer?
Customer: replied 6 months ago.
i haven't tried 2" only
Expert:  Briggs-Fan replied 6 months ago.

Technically it shouldn't retract line until you bump the feeder . It has the bump and feed right?

Customer: replied 6 months ago.
yep
Customer: replied 6 months ago.
i'll go try a 2" extension
Customer: replied 6 months ago.
it didn't work; let's end this session; it wasn't helpful at all
Expert:  Briggs-Fan replied 6 months ago.
Cut the line short , if it gets long enough to wrap around the spool os not holding
Expert:  Briggs-Fan replied 6 months ago.

It didn't work because the spool isn't holding place

Look at this parts diagram , 10 is the spool spring it should push the spool downwards holding it in place , meaning the line shouldn't keep coming out . When you bump ot it shoves the spool up allowing line to retract

http://www.manualslib.com/manual/479821/Craftsman-138-74500.html?page=11

Expert:  Briggs-Fan replied 6 months ago.

The problem is the spool , it's either not being pushed down by the Spring or it's worn and can't hold