How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Donald Your Own Question
Donald
Donald, Small Engine Technician
Category: Small Engine
Satisfied Customers: 1874
Experience:  I have 25+ years of experience repairing 2 & 4 cycle engines
72377906
Type Your Small Engine Question Here...
Donald is online now
A new question is answered every 9 seconds

I recently purchased a Husqvarna 128CD trimmer. I've used it

Customer Question

I recently purchased a Husqvarna 128CD weed trimmer. I've used it twice. I just started it and now the head won't spin. It starts fine. The throttle works, but the head won't spin.
Submitted: 9 months ago.
Category: Small Engine
Expert:  Donald replied 9 months ago.
Hello. Thank you for choosing Just Answer. My name is***** will be happy to assist you. Have you disassembled your two piece shaft recently?
Customer: replied 9 months ago.
After the head wouldn't spin.
Customer: replied 9 months ago.
I think it's something with the throttle. It started. When I gave it gas, you could tell something happened. The sound was different and the head quit spinning.
Expert:  Donald replied 9 months ago.
Thanks for this information. It seems that your engine is not revving up enough to spin your head. Are you using newly purchased, fresh fuel?
Customer: replied 9 months ago.
The engine is revving fine. I'm only using the Husqvarna pre-mixed gasoline in the can.
Customer: replied 9 months ago.
Is there a spring that connects the throttle to the drive shaft?
Customer: replied 9 months ago.
I don't want to take it apart if I can help it. I'll take it back to Lowe's and raise cane.
Expert:  Donald replied 9 months ago.
Okay. There is a clutch drum on your engine that turns your drive shaft. I will get an image for you.
Customer: replied 9 months ago.
Okay.
Expert:  Donald replied 9 months ago.
Engine - Click Here
Expert:  Donald replied 9 months ago.
Take a look at part# ***** in the image. This is the part that turns your drive shaft.
Expert:  Donald replied 9 months ago.
The end of your shaft fit into a square opening in your clutch drum.
Customer: replied 9 months ago.
I'm printing it. Good grief. I've never seen so many parts!!!
Expert:  Donald replied 9 months ago.
Okay. Yes there are a lot of parts in the assembly.
Expert:  Donald replied 9 months ago.
If your drive shaft is not fully inserted into your clutch drum, this can prevent your head from turning.
Customer: replied 9 months ago.
That's where the line feed meets the shaft? Mine came pre-assembled. How do I get the whole thing off? I've changed the line once, and it worked afterward. Then today, it screwed up.
Customer: replied 9 months ago.
I'm sure the tap feed thing comes off. But how?
Expert:  Donald replied 9 months ago.
Are you referring to removing the whole head assembly?
Customer: replied 9 months ago.
Honestly, I can't tell what I'm looking at. Is all engine?
Customer: replied 9 months ago.
Customer: replied 9 months ago.
I'm pretty handy, but I think this is more than I can handle.
Customer: replied 9 months ago.
I can spin the head all the way with my hand. Obviously something isn't catching.
Expert:  Donald replied 9 months ago.
How old is your trimmer?
Expert:  Donald replied 9 months ago.
Click Here
Customer: replied 9 months ago.
i bought it around the 11th of April. This year. I've used it three times, max.
I also bought a new Honda mower. Blade cable broke second time I used it. What's with these things. I'm ayard working pro. Never had trouble with a Honda before. I have a Husqvarna back pack blower that's never given me any trouble.
Expert:  Donald replied 9 months ago.
You just happened to get a random bad mower. Honda still makes a good mower. I would carry the trimmer back to Lowe's, rather than chance voiding your warranty.
Customer: replied 9 months ago.
I wish I could send you a picture. There doesn't appear to be any way to remove the head. It goes straight into it. There is no nut or threads. The line tapping head just spins. It won't come off.
Customer: replied 9 months ago.
I've had a Honda mower for the past 26 years. Love them. I think I'm cursed.
Customer: replied 9 months ago.
I'll take it back. Thanks for your help.
Expert:  Donald replied 9 months ago.
You are very welcome! I love them too.