How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Vince O. Your Own Question
Vince O.
Vince O., Small Engine Technician
Category: Small Engine
Satisfied Customers: 2799
Experience:  Over 30 years experience repairing lawn and garden equipment. Chainsaws, mowers,blowers and trimmers
Type Your Small Engine Question Here...
Vince O. is online now
A new question is answered every 9 seconds

Just bought a new snapper mower model number(###) ###-####we are

Customer Question

Just bought a new snapper mower model number(###) ###-####we are on step 3-6 the starter rope handle came out a short distance now it will not move to get it up to the rope guide what do we do
Submitted: 12 months ago.
Category: Small Engine
Expert:  Vince O. replied 12 months ago.
Hello, if you are squeezing the handle and the rope still does not come out the lower handle might be installed wrong. The handle can be inserted too far and is contacting the blade. Remove the lower knob and screws and look to see if hole in handle is lined up with hole in frame
Expert:  Vince O. replied 11 months ago.
Hello, did you check to see if handle was down too far?